Spanish Answering ServicesFullfilling your bilingual call anwsering needs.
Professional Bilingual Phone Answering Services
Our operators are proficient in English and Spanish to offer high-quality, versatile virtual reception services for your company.
EasyBee answering services let you cover your business phone lines in an efficient, cost-effective way that leaves your staff free to handle the tasks that drive customer satisfaction and revenue. One of the benefits of working with us is that we offer bilingual services, ensuring you don't lose out on a large sector of the market.
Why Our Spanish Anwsering Services Are The Best.
EasyBee operators themselves are based out of Miami and El Salvador, with 90 percent in El Salvador, and they are all 85 percent or better when it comes to both English and Spanish proficiency ratings. That means that no matter who's on the other end of the line — a native English speaker or someone who speaks primarily Spanish — our operators will be able to answer the call and assist your customer in a clear, professional manner. In addition to being proficient in both languages, our operators can:
- Switch easily between the two languages on the fly to answer back-to-back calls in different languages
- Learn basic information about your company so they can answer routine questions in either language
- Work with callers to schedule appointments via your web portal, if desired
- Screen callers so they are routed to employees in your company who speak the appropriate language
Try one of our bilingual answering service plans today for free.
How many calls are you missing? Who do they call next?
Let EasyBee Answer Your Calls So You Can Expand & Grow
Did you know, for example, that 30 percent of all Salvadorans actually live in the United States? That's right — out of 8.45 million Salvadorans, 1.95 million live in the U.S. And that's only Spanish speakers from a single nation. There are actually around 37 million Spanish speakers in the U.S., and Spanish represents the second-most spoken language in the land. That's a lot of potential customers to lose out on, especially in areas with high Hispanic population percentages such as Miami.
If you're worried about the hassle of off-shoring, including things such as time-zone differences, EasyBee is a great solution. Working with us isn't off-shoring — it's NEARshoring. El Salvador is only a 2.5-hour flight from both Miami and Houston, and our El Salvador operators are in a U.S. time zone, which means they aren't operating a whole day ahead of your business. This proximity allows us to partner with our clients in a more organic and helpful way, and it also ensures our operators are able to work according to your business schedule in a more logical and organized fashion.
The Spanish language is not something that will likely decrease in the United States. In fact, since 1980, the number of Spanish speakers has increased by a whopping 233 percent! That's huge market growth no matter how you slice the pie, and if you don't have the ability to answer the phone in the right language, you could be losing out on sales or customers.
Don't let that market go untapped simply because your answering service or reception desk can't handle a Spanish-speaking caller. Partner with Easy Bee for bilingual virtual reception services that work.