Telephone answering services aren’t just a
necessity outside of office hours.
A virtual receptionist can save your organization thousands of dollars a year while increasing customer satisfaction and productivity. Did you know that 80 percent of callers who are sent to a company voicemail hang up without leaving a message? Our answering service ensures your callers always speak to a real person, increasing the chance that you can connect with potential or existing customers in a timely manner.
We will book all appointments in your web-based calendar
Our agents will forward any message we receive to you or anyone in your team
We will answer all your calls, just like your own receptionist, but less expensive
Our agents will forward any call we receive to you or anyone in your team
We will collect all necessary information from incoming leads and fill in your web based CRM
Our agents will process any incoming orders on your web based interface
We make phone call and reception services affordable for any business
Easybee can save you up to $36,000 per year when compared to traditional in-house receptionist services and we worry about the incoming calls so you can concentrate on delivering exceptional customer service.
Try our services at no cost to see just how much of your time is freed up when incoming calls are handled with friendly precision.
We’re more than a virtual answering service. We scale our reception services to meet your company’s needs, providing a high-quality first touch point for every call. Unlike a single in-house receptionist, we can handle multiple calls at the same time, and we only charge you for time spent on the line. That means you aren’t out unnecessary costs when call volumes are down.
In addition to answering calls and taking messages, we can:
- Provide bilingual services to maximize communication
- Schedule appointments on your web-based calendar
- Relay messages in real time so you can address emergencies or respond proactively to customer needs
- Collect lead information so no call is ever a wasted opportunity
- Process incoming phone orders via your web-based interface
- Forward calls to you or your staff at no additional cost
As many as 30% of voice messages left on automated systems aren’t picked up for at least three days. By then, potential customers have moved on or become frustrated.
Maximize conversions, profits and customer satisfaction with help from our small business virtual reception services.